I have been to 2 branches of this chain, the subsequent visits to the place ascertained my conclusion which is - the ice cream here is flavorless. I tried vanilla and chocolate both. It seems they are made from vegetable oil rather than milk.
The ingredients used in the preparation is not actually worth the money you pay for it. Dry fruits used as topping actually included peanuts whereas you would expect almonds or something better at that price. I informed the person at the counter that the chocolate ice cream doesnt taste like a chocolate ice cream.
I find a lot of the fame about ice-cream of this place is a hype and I hope the feedback is helpful in improving the quality.