I think this the one of worse quality of services providing bank. If we apply for net banking even after a month we cant even get acknowledgement for the status of our application. After a long effort if you get your credential and started accesaing it succesfully and the bloody bad luk on you made you to forget the password then remove your thought of recovering that password again with easy steps as other standard bank do provide.
You have to call or mail the net banking department.
I had very bad experience and I stopped transaction. Very hectic??