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Country Club

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Summary

Country Club
rahul yadav@rahulyadav20
Jul 19, 2013 03:07 PM, 7109 Views
(Updated Jul 19, 2013)
Second Class Treatment of Country Club Members!

I am country club vacation member and very much satisfied with the services and locations available with country club. I want to draw your attention towards there associated properties. Although I have not visited all of the associated properties but from my experience and feedback from friends I can say that associated property treat us as secondary guest...


For them we r the least priority in terms of service and rooms they provide to us. They never allow us to choose from avlbl rooms and provide us room which will be least managed and in some corner of hotel without any view.


It totally defeats the purpose of vacation and we have to face such treatment just because we are booking through country club which is more frustrating because even after paying such heavy amount for services and comfort we are treated as if we want to stay there for free as we r not paying anything to property owner directly.


When we ask them to show the avalbl rooms they say that country club has fixed rooms here and we allocate from those rooms only. Please provide clarification on this and ensure that we get good rooms and treated equally as with there other guests.

(1)
Dear Member, we just viewed your review & the inconvenience, in regards to your Membership is deeply regretted.Kindly mail the complete details of your membership & issues to centralcustomecare@countryclubmail.com, so as to help you and understand the issue better.Warm Regards Country Club Team
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