They promised too much, offering 4–5-star hotel stays and swiped the credit card. They said that installment with ICICI Bank credit card will not charge interest and paying interest too. They said they will return the interest part as it was an interest free installment. They are saying that their payment is not working since last 7 months.
The worst thing is, they said they will share agreement, mentioning all terms and conditions on the day of payment - but then they refused to give in writing.
They are not reachable on phone, no escalation structure. They reply to all requests with refusals at 6 pm before they close their working hours.
I propose all the disgruntled customers come together and file a complaint in consumer court.
It is a 100 percent fraud company. All the members who have paid or paying installments for no services by Courtyard Holidays World or(new name) Creekinn Holiday World - must come together, file a complaint at police station and at consumer court.