We contacting your customer care number and experienced poor service. Shipment #102151598
The wrong product which have been sent to us weight more than 1 kg. To ship this product back to seller in Surat it will cost us 1.5 kg shipping and around 180 rupees. We were asked to send it by Indian post standard service(not registered post/speed post) to keep cost low.
What the heck is this? Why should we go and stand in line at Indian post counter when we can ship by courier company available to us. Through any regular courier service its will cost more than Rs.100 as this Pincode in Surat is not covered by many courier service. Because of craft villa error they want us to face inconvenience again.
Pathetic service and would not suggest any to buy from craftvilla.
Its possible that they are playing tricks as Craftvilla are asking customer to ship to this address. So that they dont ship it back and they cancel their return request.
Pathetic and ignorant team. Wont recommend any one again.