Cooler is nice some time it really works good but sometime it cause that much humidity that even standing in front of him is also very difficult but service is very nice the service man right in a day but I dont feel it right in this summer as it also occupy lots of space but till now all the parts of works and no chance of pump failure I would reccomend it person with less budget in this type of summer one should buy ac with 5 star electrical reading and use it with the help of timer to save money that would be more relaxing