I purchased the Crompton Greaves Mixie [ Model Swiftee ] on 21/10/2008. It is my bad luck , before I go to shop I thought to buy Philips . But I have seen Crompton Greaves and decided to purchase this mixer , the reason is they are giving 2 years warranty and the look was good. After I purchased this mixer and operated for 3 days , the noise was very heavy and We dont like this mixer. Till this date , the mixer gives trouble 4 times . 3 times I went to the service centre which is in vadaplani , chennai . Today [ July 20 , 2010 ] again the blade was broken on a small jar , I went to the service centre in vadaplani , they told they are not doing any service and we have to call the customer care and they come to home and do the service.
I called the service centre today [ July 20 , 2010 ] , they told I have to go to the dealer and they register the complaint . I had a bad experience before with the dealer I given the mixer for service to the dealer they almost taken 10 days , but the issue was not resolved , I went to the dealer 4 times to the dealer that time and finally bring my mixer with out servicing .I am very much surprised after I called the customer care , why I have to go the dealer
for the service , actually I bought a mixer because it is from Crompton Greaves may be a good brand every one things . I decided to buy a new mixer or jar , I had lot of bad experience with this mixer . Before you buy this mixer think 10 times .