I have been a customer with Dmart since a very very long time.To tell you
a fact the price of all the products in Dmart is far better than buying
the products from the local baniya.The products pricing, quality and
durability is very good.It has a wide range of varieties as well.However
what I am shocked about is the customer service from them.
It is an incident where I was not able to find a product and then I called
on for an executive there was a lady that came in but was completely
unaware of th product.She called on for her superior and he came after
10min and I had to stand and wait till the time he came.Now when I asked
him about the product he says that I have to find it myself and walked
away.I had a very bad experience tis time as the staff is not helpful at
all and they do not trat you like customers.I would remooned people to try
and go with other stores like dmart and if you go there then you are
rambharose as the store people will not help you for anything.Pathetic
customer service