I purchased Videocon D2h yesterday and now it is installed and working in my home. I am satisfied with quality of channels, price for the package which they are offering at present.Initial booking required some followup, but when I got the D2h box, every thing went smooth.recommended:
buy the hardware from a local dealer - booking over phone delays the delivery, although they will call you in a day or two. If you are patient, it is ok.
Get the initial startup offer - say you pay Rs1300 and get 10 months of diamond pack. This lowers the cost. This makes initial payment of 2990(1390+ 300+ 1300), which is good for 10 month of diamond pack viewing. 1390: cost of h/w, 300 is installation change, 1300 is initial entry offer for 10 month of diamond pack.
2a: When you buy from dealer and say you are paying Rs. 2990, you should get a h/w box, and a recharge coupon of Rs. 1600. This coupon number would be used when you call the call center people as in step 3 below.
3.When you get the h/w, call the customer care and generate a work order over phone, get a slot for installation at your home. Get your customer id etc at the same time from the call center guys. you need to convey the recharge voucher number to call center people.
4.After the installation is done at home, call the call center and change your initial package, if needed(example in my case I changed from KA diamond pack to "rest of India diamond pack"). the change was done in 6-7 hours, although they told me that it will take 24 hrs.
- overall very good quality, value for money, and saving from cheap quality of local cable delivery.