I am subscriber of DSIJ from July 2010 onwards. There is a separate department for sales & separate for handling the customers post purchase, once your money has reached them, they do not bother about anything. I had even call them to remind them that they are supposed to send me the process for online access of magazine, on reminding they send me one password, what is the id, once you download the magazine, there is a password that is required to open it, no body tells you what is that password...so thats the introductory experience........from a professional magazine !!!
After july I have received only two magazines instead of eight which I should have received & that too post reminding & complaining & obviously they were considerably late
They claim to send magazine from Mumbai & I am in Pune, if they are unable to deliver th magazine from Mumbai to Pune I can only Pity & sympathize with customers in other parts of India.
And Yes about content-Success is overrated & failures Under projected -so beware in taking the advice about the market-If you are able to get the magazine etall
The online version which they propound is not practical as magazine are not read with your PC or laptop, you will like to carry them with you
Even after reading this review if somebody wants to try the product, I strongly recommend to buy it from stands rather than subscribing it, it may a bit of tension to buy it everytime but believe me it will be far easier than hearing their call centre say everytime some stupid statements like " We have registered your complaint", " We will look into it"; "We will dispatch duplicate copy"; its a lot of headache...