The Rooms were big and fine, windows large, clean toilets and bedsheets. The hotel itself is a pleasure to stay. Located at an area which is quiet, classy and clean with wide roads.
The people in the hotel are helpful but give an impression that they are a little lazy but then you are in a tourist place. So some amount of leisure is accepted. There are no hotels around or even small shops in case you want a smoke or a tooth paste as was in my case. I read somewhere that you could see chamundi hills from the hotel. Crap. That is quite a far distance. May be if you go to the terrace you may be lucky but I didnt try. Location-wise, it is quite close to the railway station and the bus stand both taking about 10-15 minutes in normal traffic to reach.
All the sightseeing places are fairly close too.
Food was great but the restaurant service was very slow. In fact there was a very vocal complaint by one of the guests (a little unfair to create such a scene, I would add. After all, you cannot do that even at home.) The quality of the food is excellent which tempts you not to complain much. In fact I did not try to eat anywhere else for 3 days that I stayed there.
I would go back there if at all for the sheer joy of a huge place that is very, very affordable. I had a non a/c double room for Rs.1500/- plus taxes.
The other major let down was that there is not even the usual see-saws, ladders, swings for the children though they have a small, neat garden where you can walk. The Kids would have practically nothing here.
The travel desk was quite helpful and the driver was a very quiet man who did not volunteer information that is usually the case with younger drivers. But he did his job. We went to Chamundi, Palace, Brindavan, Srirangapatna, Melkote, Somnathpur, talakad and Shivasamundra falls in three days without much rushing and a car would achieve it easily.
All in all, there may be misgivings, but it was a place where you want to go back too, in spite of.