I have an account with this bank but its not flexible as I cannot find its ATM every nook and corner. Like a normal person we dont carry a lot of cash with us but we do need cash so in that need we have a requirement of an ATM.
Their services are good as a ptivate bank but are not reliable as sometimes the officers are on a holiday or not in our service and give more preferences to their old and valued customers.
As a private bank their interests also fluctuate easily and not as constant and more than the government banks. Also the schemes differ from the government banks. As a private bank has its own advantages of less government interference but also has its own disadvantages in banking.