I had placed an order for a torch-cum-clock on 22-Aug-2012. After following up several times, I received a mail on 03-Sep-2012 that they are unable to ship the item as the same is out of stock and the money would be refunded.
Even after several reminders over phone and emails, they have not returned the money till date. It is the worst website for online shopping and I would advise everyone to stay away from it.