I purchased a Item from this website and its not yet delivered even after 3 weeks. When I contacted the support here is the responses I get. Greetings from DealsandYou.com.
With reference to your mail regarding the order id 1234, we apologize for the inconvenience caused to you. We understand that you want to know the order status.
Our records indicate that you placed your order on 6th January and till now it is not 21 working days. We request you to wait for 21 working days. If you do not receive your order in 21 working days then we request you to reply to this mail.
Thank you for shopping at DealsandYou.com.
Thanks for the Info. That’s technically a month wait time which I never saw with any other online stores who deliver almost anything in a week time. I don’t think I can wait any longer for it. Please cancel the order as its not yet dispatched.
Greetings from DealsandYou.com. With reference to your mail regarding order id 362674 we apologize for the inconvenience caused to you. We understand that you want to know the delivery status of your product. We would like to inform you that as per the policy, the delivery schedule for the product is 21 working days(excluding Saturdays, Sundays & National holidays) from the date of placing the order.
Once the product is handed over to our courier partner, our courier partner will inform you before delivering the product at your desired shipping address. We would request you to wait and you will receive the product within time frame(21 working days) as mentioned on our website in the section of "The Fine Print". Thank you for shopping at DealsandYou.com.
I still don’t have any update on my purchase below. Could you please cancel the order & process refund the amount if it’s not yet dispatched.