I was in 5th Class when I first travel in delhi metro with my uncle its was a unique experience for me. That was awsome feeling for me that first time I was travelling in something like that but now a Days delhi metro become a necessary thing about the peoples of delhi, It is the main Mode of transport in delhi. It makes peoples lifestyle easy and comfortable. DMRC shorten the long border route and traffic jams in a comfortable journey for daily serviceman and students.
But now a days Delhi metro is becoming more crowded thats causing inconvinence for its consumer. The fair is also growing rapidly day by day. As its being more crowded its becoming more dirty too.
The maintenence of DMRC is not that much effective which you can see on every metro stations. Some major station like Rajiv chock, kashmiri gate, jahangirpuri , chandni chock etc.
Have that much rush that we cant be able to buy a token.
So there should be more efforts by DMRC to improve customer satisfaction and safety for travelers otherwise it will be wrost .
Thank you
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