Hello friends I often do online shopping so I come across such courier company like delhivery.so I am writing my experience with delhivery courier service which is.
First of all it’s service is very poor and very carelessness.they often deliver my parcel very late.that is the major problem with this courier company.
I placed an order on Amazon for mi smartphone for RS 9000 on COD.but the deliver person delivered it to someone. I complained their customer care but found no solution.after seven days I got proof of delivery at which someone had signed there against my name.Hence there is no security for our parcel.
Customer care executive behavior is very rude and not supportive. I complained customer care for my cod order but they didn’t provide any solution after seven days.Hence it’s very bad experience with such courier company.
Return pickup service is very poor and often very delayed.once I put a request for item return but they didn’t pick up within seven days.Then I requested for customer care but all in vein.Hence it’s very unsupported experience with it as they didn’t pickup my item.
They also don’t provide any receipts for return pickup order.they only pick up the return and recommend to wait for refund of return order.
Hence as discussed with above points I didn’t find its service very fast and reliable. I never recommend to use such courier service.