I ordered the product on Patym & courier partner choosen by Patym was Delhivery.
My order was scheduled to reach me by 12th November but even after the scheduled date there is no communication on part of company for the reason of delay & arrival date confirmation.
More pathetic is their customer care number which is always busy. The phone is kept intentionally busy & only answer when their scheduled service hours are off, i.e. after 8 pm.
Automated voice message tells you that you have reached after company hours.
Pathetic of all there is no communication channel except mails for which they never bother to respond.