The laptop has problem of delay in opening windows, most of the times it is hanged and nothing can be done to it. sometimes it become to slow all the functions. I have gone through many of the problems. In my opinion its not as good as other brand laptops. No way that the build quality is great, it has metal body with perfect guesture. like he keypad most with handy look also dont forget about touchpad, it is also good but not very well. sometimes I have faced problems like hanging of game which I hate most. Its true that my most of the friends and some computer engineer friends refer me to buy another brands laptops than dell. finally I will tell about that please improve the performanance of it and solve the problems wich I facing right now. Because we are users we will tell you the right reveiw for your laptops. Wish you solve my problems quickly