I have purchased Dell Laptop(Model No Dell 3421 S.No C59X271) on 24th August 2014 from Shop address: Arrow Informatics PVT Ltd.(14-15) R-18 Rita Block.Shakarpur Opp Metro piller No 48.Delhi -110092.
After 1 month laptop is not working & not able to switch-on the laptop. Then I have register a call to dell call center for problem resolution. When they have checked the details they told me this laptop purchased from Thailand & not able to provide the services here.1st you have to register this laptop in India after that they will entertained me. I am shocked.
When I have told all these detail to Shop Owner from where I have purchased this laptop but they didn’t entertained me from last one month.
Dell products are of poor quality as within 1 month the product stopped working and top of it they have pathetic services. When I have purchased from an Indian shop after paying all taxes and VAT, how can they deny servicing? I am extremely dissatisfied with DELL.