I ordered a dell laptop on shopclues for 41500(approx.) and as per shopclues the laptop cost was 56000 and I got the discount of 14500(approx.) and I made the payment on 7th march 2015 and they given me last delivery date of 17th march.
Now on 7th march they put on my facebook wall about the order and used my account for advertising their website and on 11th march product was dispatched using blue dart from janak puri to Connaught place via shopclues godown.
and after this on blue dart they showed some technical issue with product delivery and on 15th march shopclues automatically initiated refund request and returned the product to merchant and instead of sending back the laptop to me they just sold it without discount to someone else and returned my money .
Now I wanna ask shopclues who will pay the bank charges and interest which I paid due to EMI option.
Actually it was just a fake product advertisement and it is their advertisement method, they were not having any product at that price and ust for using my FB account and to attract customer they put these offers on their website.
I will complain about them in consumer court and will take the bank charges back and a apology status on my facebook wall about their bad service.
They sold the laptop which was mine as I have paid to them then how it can be out of stock.
and how is it available in other scheme.