This laptop I use since 5 months n this the best Laptop from my side . N build Quality was superb . dell offer one of the best and most diverse laptop lineups on the market with afordable inspirons, sturdy Latitude buisness laptops , premium XPS ultralight and Alienware gaming rigs.the high-end machines did great in our reviews, while most of the mainstream and budget sysytem were acceptable, but unexciting.dells tech support is mediorce, but its excellent warranty covers shipping cost on all laptops when you need to send them in for service, and it offers a slew of extention option.