I have been using Dell Inspiron 3558. It ia good device but not so wow. I feel like this is average device. Sometimes it hangs also. But the services are good enough. We can get online help and support soon. It is user friendly . Its display is awesome. It is a reliable device. The features are likely satisfactory. I am just giving it four stars because sometimes it hangs and troubles a lot. After using it for some months I found defect in its pointer. Its slows down suddenly while usnig. but it is a good device and user friendly. good to use it.