I bought the laptop few years back. The product initially was very good. It used to start within 5-6seconds. After few months it crashed which I had to re-format. Afterwards it became very slow taken almost a min to start. The PC has crashed almost 8-10times.
The Wi-Fi is not good as it is not compatible with many devices. The Bluetooth does not work many times. Even though uploading the software from dell website for the updates, the same condition is there.
The cover provided for USB breaks within few months.
The key board was replaced within 1-month after I purchased as it was in warranty period.
The aluminum body is damaged with the slightest scratch on it and the paint is almost gone.
I think HP has better models and more reliable compared to DELL.