IT IS MY VERY FIRST LAPTOP. I BROUGHT IT MAY BE AROUND 6 BEFORE. IT WAS A GOOD LAPTOP AT THAT TIME. IT WAS VERY COST EFFICIENT. IT HAS EFFICIENT SPEED AT THAT TIME. BUT IT WAS NOT SO GOOD AT THAT TIME IT I MADE IT UP TO DATE. AFTER I BROUGHT IT THEN AFTER SOME TIME I FOUND THAT IT WAS OUTDATED SO I MADE SOME MODIFICATIONS THEN IN IT.
I WOULD NOT SUGGEST TO BUY NOW IT IS OUTDATED NOW. IT WAS WORKING WELL ON WINDOWS 7. BUT IT WAS SLIGHT SLOW ON IT. ITS SCREEN SIZE IS SMALLER WHICH IS NOT TOO SMALL MAY BE AROUND 14 INCHES BUT NOW YOU CAN GET HIGHER IN SIZE IN OTHER LAPTOPS. I DONT KNOW IT COULD WORK ON WINDOWS 10 OR NOT.
OVERALL IT WAS WORKING WELL SO I NEVER NEED TO CALL SERVICE CENTER OF DELL SO I DONT KNOW ABOUT THERE SERVICES, BUT TILL WHERE I KNOW DELL HAS A GOOD CUSTOMER SUPPORT TEAM.