I am using a Dell laptop from last 1 years and I am not happy at all with the services of Dell. One of my recent incident with Dell is that my hard disk got damaged and now Dell is not ready to provide services because my services are on hold by the Dell India escalation team. Now I am waiting for a update from last 15 days to my service gets completed but as usual the bigger the brand name worst the customer services. I will not recommend anyone to buy a Dell system as their products are services are cheaper that a local brand. Waiting for a response from Dell company.