I purchased the recently launched Vostroo1000 DELL Notebook in Mid Sept. 2007 which I think is a great value for money. 2Gb RAM, VISTA business, 3 yrs McAfee subscription and Dual core AMD Turion, 1.8Gzh, 15.4 inch monitor, external FDD drive and some more extras after up gradation + AMC ex. Kolkata comes to around Rs. 48, 800/- approx. all inclusive. Because of Kolkata location the tax component jacked up the price.
I was a bit apprehensive after hearing some of the horror stories of the after sales support in Kolkata, but having taken the plunge I am happy now. Right from collection of the cheque from my doorstep to delivery there was absolutely no complaints. After delivery a junior engineer from Wipro called on me to help me to unnpack and get the ball rolling.
Post delivery I wanted to further partition my hard disk, (this should have been specified at the time of order placement) even then there was no problem. I was instructed on line and over the phone step by step from Dell India HQ to get the job done. I was literally attended to ’hand and foot’.
In Kolkata the maintenance service is provided either virtually by net or on site by Wipro. I was told that soon they are going to open a hub/ showroom in Kolkata.Only down side is that the machine seems a bit sluggish while booting and you should preferably have a broadband net connection.