Dell is known for their products but this time dell charges more and give less to their customers according to the features of this model the price is very high this is totally wrong I used this product a few months ago this laptop is good in use but the price is totally unfair and also the battery life is not good it take so much time to charge and the support and service is also very unresponsive my dvd writer is not working properly I registered complaint but it take so much time to respond overall performance is good but some feature is worthless