I had purchased this Dell Vostro 2520 in 2012. This product is very usable and. It’s really user friendly and this is very reliability and satisfaction. This product I bought at 30000 on that year. Now I am using it it’s worth it . I am glad to bought it. By this I learned so many thing that I was not able to learn before buying this Dell Vostro 2520 and if we talk about its service and support, I don’t have faced any problem yet so I don’t know about it but it is good laptop