On my openion delonghi magnifica ESAM 4500 espresso co. is totally worst product . we can also call him white elephant means too much costly but totaly useless . this is india here people wants cheap products which stay longer and the delonghi magnifica ESAM 4500 espresso co. is too much precious . its never be sucessfull in wwe can also call that delonghi magnifica ESAM 4500 espresso never be grow in india .