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Den Broadband

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Den Broadband
Atish Ranjan Shrivastava@atishranjan123
Jun 28, 2015 05:44 PM, 9834 Views
Den Boomband Internet customer services is worst

For me. the connection speed is fine but they don’t process the complaints. Its been 3 days and they didn’t shift my connection address though they promised to complete within 24 hours.


The customer care guys are dumb. When they don’t have anything to say, they put your call on hold, and after few second your call gets disconnected.


I have made a request on 26-06-2015 for shifting the connection to my new address, and they have accepted the request, and said that it will be done within 24 hours. Today is 28th June, and there is no response from their side.


I have called them so many times, in the customer care, their local operators, their sales executive, and every possible person. But no action was taken by them to fix my problem.I have got 1 month plan, and my days are going in waste.

(0)
Dear Customer,Greetings from DEN Networks!This mail is to keep you informed that we have read the review you had posted on mouthshut.com about your experience with us.Your feedback has been taken into account and we at "DEN" will do everything we can to perfect our services. Please let us know if there is any pending or unresolved concern we can assist you with?Warm regards,Team DEN
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