I am using this broadband for around a year I took a 768 kbps plan for 1 year and got a free extra month as I was a new customer.speed is good according to my plan. some times the speed gets degraded but it is fixed after some time. The customer support is also good whenever there is a problem the try to fix it immediately. But I think this broad band is a bit costly. Some times if there is a problem when you call customer care you have to wait for a long time but overall it is great.