Until about six months ago, I had no choice but to order from Dominos as there was no other restaurants were nearby.
Everytime I order, they mess up with my order. For example, if I order a pizza minus jalapeno, it would be delivered with jalapenos. Sometimes no dips, sometimes forgotten beverage and always late atleast by 15 minutes.
The worst was I had ordered at 7.30pm & it was my son’s birthday. I dint get it even at 8.45pm. It was a sunday & I thought it was okay as the orders will be more. But, at 9.30, I call them up about my order and they say it will be delivered in 15 minutes.
I wait another 30 minutes but no pizza. I make calls, I get re-directed, and call gets cut. I called again and repeat the same 15 minutes excuse. From then on, every call I made they took my number, put on hold and after sometime, they just hung up. I tried again and nobody picked up. Finally the pizza arrived at 10.40pm, all cold and chewy. I refused to pay and that was the last day I ordered pizza from them. DO NOT GO IN FOR DOMINOS, MEDAVKKAM BRANCH. They dont give a dime about customer satisfaction.