Ok, my first review was very negative but after doing some research on google I found the company in Amsterdam, phoned them, reached them and even got my problem solved. So hope this helps:(too bad their email system does not work; no one replied; but this "hidden" contact info may help)
Technical Contact Joost Zuurbier
BV Dot TK
Keizersgracht 213
Amsterdam NH 1016 DT
Netherlands
Email: joost.zuurbier@dot.tk
Voice:+31 20 531 5725
Fax:+31 20 531 5721