Initially it was good just before 4-5 years back but now they started cheating there customers specially the franchise. Just after 2 days of depawali I have sent a courier to noida from a DTDC courier Mulayam nagar Lucknow, I booked a order on 21 oct, first of all he did not given me the receipt as he was saying that today there print stickers are exhusted so I can collect my receipt in evening. So I went to the next day in evening and ask them whether it is dispatched or not so he told me that it is dispatched and given me the receipt. But when I checked it online it was showing nothing. so again I went to him he told me that it will be updated within hours so I went agin on next as it was again showing blank i.e. no details regarding my product that whether it is dispatched or not. So when finally when I have complained to customer care than he told me that your consignment is till now not dispatched so I gave his the detail of courier company and finally on 24-dec consignment was dispatched. As its total time was 2-3 days but it has taken 8 days.