DTDC earlier used to be one of the best courier services I admired. Now it has become worse and it looks like postal speed post services is far better than reliable than DTDC. It is even cheaper as DTDC launched services as DTDC Plus / DTDC Blue and keep charging very high to customers with commitments that consignment will be delivered next business day or within 48 hrs and failing which the charges will be refunded. They take their own sweet time to deliver as normal services, keep updating the status as "Party not available" and neither keeps to their promise to refund the charges for failure. They have found out a good technique to increase revenue with same services level. I tried twice sending consignments from Pune to Bangalore (V07424463 ; V07885124)and both time same response and commitment.
When I wrote to their customer care after it occurred first time they assured me things have been corrected after brought to their notice. But I doubt anything happened.