I am an italian lady and I can confirm that they are completely crazy. I did the second exam and regarding the writing section, totally understanding the question, I wrote a lot absolutely confident instead of the first exam in which I didn’t understand the question.
And I got 5 point less ! ??
So I got 10 score more each parameter so 115 each, instead Writing that was 80 ?? And then they told me to buy another one test but of course the University accept only 2 opportunity. They are crazy, fake and scam. Don’t buy their test please belive me!