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Easemytrip

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4.5

Summary

Easemytrip
Benjamine Oberoi@benjamineoberoi
Jan 09, 2021 11:08 PM, 165 Views

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(Updated Jan 09, 2021)
Resheduling problem easemytrip

I bought a refundable flexiplus ticket with ease my trip

3 days before flying I called asking condition for rescheduling...they said I will be charged 400 ins for our 2 tickets.i said I will reconfirm next day. they never mention that it needed to be done 72 hours befor the flight.

2 days before the flight, when I want to confirm the change, they said it will cost 5600 rd.i was furious.on my ticket it says rescheduling cost as 0 whereas they show a cost for cancellation.and no mention of the 72 hours time limit.

Issue Resolved
(0)
Dear Ma'am, We would like to inform you that while modification of any ticket fare difference and penalties would be applicable,However as we have checked you have booked the ticket with flexi fare so you need to inform us prior 72 hrs of departute to modify your ticket without any date change fee.So in this case there is no fault of easemytrip.
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