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Easemytrip

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4.5

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Easemytrip
Pratima Govinda@gpratima
Sep 18, 2012 03:35 PM, 4242 Views

EaseMyTrip_Care Cares

EaseMyTrip_Care is working closely with MouthShut.com to enhance customer satisfaction.

Fradulent and cheapsters

I bought an emergency ticket online when my grand mother expired- flight time was 5:15 am the next day. I bought the ticket online on their website for 6441 rs. A csr- sunil called me after 2 hours and said "madam sorry to inform you that there is a 2300 price difference" please pay if you still want to go on the flight else we will cancel your booking.


I tried to reason with him that i will only pay the listed price and not the differential- he said there was a mistake with the fare online. Its not my problem if u listed it wrong .original listed price was 6441 rs. The csr wanted me to pay 8741 rs for the same. Ridiculous!!! Never in my life have i seen people ripping off others in their face.


Please don’t buy your tickets on this website. They are tricksters and rip off innocent travellers who have a need like me. I have decided to file a legal suit- anyone who faced a similar situation.

Issue Resolved
(1)
Dear Customer,We are extremely sorry for the trouble you have faced. Please share your contact details to help us find out the best way for you. We also request you to give us another opportunity to serve better next time.
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