EaseMyTrip_Care is working closely with MouthShut.com to enhance customer satisfaction.
EaseMyTrip has become a popular choice for travel bookings, and after using it a few times, here’s my honest review:
Pros:
No Convenience Fee: One of the biggest advantages is the absence of convenience charges, which makes bookings more affordable compared to other platforms.
User-Friendly Interface: The app is simple to use, with clear navigation and easy booking processes.
Competitive Pricing: EaseMyTrip often provides cheaper options for flights, trains, and buses, making it ideal for budget travelers.
Regular Discounts and Cashback Offers: They frequently run promotions, which help save even more.
Transparent Policies: The app clearly mentions cancellation fees, refunds, and other terms, avoiding any confusion.
Cons:
Limited Hotel Options: The selection of hotels and accommodations is not as extensive compared to some competitors.
Customer Support Response Time: While the team is helpful, responses can sometimes be delayed during peak hours.
App Performance Issues: The app occasionally faces lagging or crashing problems, especially during searches