I am very much pissed off by the services of Easy cab, Mumbai. As today morning around 10.am I have called up to book easy cab dialing 02243434343 from my cell no 9321581008 as my Mom has appointment with eye specialist based in Matunga CR on 12.15 noon. Operator took my all details and send me transaction id 102201344 on my cell and told me that they will send me confirmation before 40 minutes so in case of last minute cancellation we can have time to book other cab services.
With surprise we found that no SMS from So called Easy cabs till 11.50 am then when we called up they put our call on hold approximately for 10-12 minutes. After that their SMS reached us around 12.05 PM saying sorry no cabs are available.
Now we had no option left to book any other radio cab as all of them need 30 minutes prior notice and since doctor’s appointment was very important to us so finally my Senior citizen parents has to travel through normal cab (without AC) and has to bear October heat. My mother’s eyes turned red because of heat.
Friends I suggest please delete easy cab number from your contact list else you will also face similar trouble which I have faced today. If possible please let me know the ways to Sue this EASY CABS people for their UNEASY Service.
Regards,
Ritik Dodhiwala