Approximately 6 month ago . I want to purchase a pen drive. Ebay send me an gift coupon for 100 rs off on first order. So I booked a pendrive which costs something rs 180 . I applied coupon of 100 rs off . and placed order . about 7 days ago pendrive not recieved .so I contact to ebay customer care. Customer care tell me thats it courier problem . so I tell to customer care that please refund my cash . he tells me that under 7 days your refund will be in your bank account.but this process take 15 days to refund.it is very bad experience for me.