Hi, This is KR Kumar, I would like to register a complaint here against a E-bay & Paisapay join-scandal.
I am a registered buyer with E-bay and enabling online purchases, as per their promotional mails sent to my registered mail id. Between 15 - 20/11/17 there was an item’ Sony M2- used mobile" available for sale as per the E-bay intimation and placed order on 23/11/17 for the same. As part of the order process E-Bay promoted special discount for 100% advance payment paid through Paisapay mode, I opted the same to avail the special discount provided by the E-bay.
The order placed with 100% advance payment paid to a seller " Rocking deals". the schduled delivery of the item intimated 5-7 days from the order placed date. Typically E-bay confirmed the order by Paisapay ID 46385449318( While the entire product campaign tell the order facilitated by E-bay). While I was waiting for the delivery of the item, On 27/11/17 E-bay intimated that the seller cancelled the order from his end and E-bay is on the verge of approving the’ Refund" of the amount paid my me to my Credit card A/c( The actual source of payment).
While, the entire epic - from the very Fake sale offer to False refund - is a shock to me, Their monopolistic way of cornering the buyer to definite trap is further an evidence. Both the seller and E-bay, unilaterally decided to cancel the order - after the scheduled delivery date of goods ordered -without the concern of the buyer who paid 100% money in advance. Even after my strong objection, E-bay mutually accepted the cancellation and approved the refund on 30/11/17 and passed the entire responsibility into " Paisapay".
Since, 30/11/17, I am chasing my refund money with these agencies, Till date( 13/12/17 -18.30 Hrs) my refund money is neither intimated nor credited in my account. On the other hand, ’ My paisapay’ account portal is empty without any specific information on this issue( which suppose to reflect all transactions in Paisapay account and facilitate a statement on demand). On reminders, E-bay is reporting that they are " Escalating the issue" with paisapay. Whereas, is not available for any responses - they keep our phone waiting for hours and even disconnect without any reply.
From the above, it is eventual that the entire event is a pre-planned scandal, planted by E-bay and their network partners:
Starting from the sellers fake sale offer - Entrap the buyers - unilateral cancellation with out supplying the goods - Forcing the Refund without buyer’s interest - Swindle the refund money to their specific aim.
My this stand have been further confirmed, by seeing many victims registered same’like cases’ against this defaulters in https://consumercomplaints.in and have reported in this complaint forum too.
On behalf of all of us, the victims of Ebay - Paisapay scam - I request you to bring the truths to the surface save the common man from this scandals .
Thanking you,
KR.Kumar