I had to undergo an urgent surgery.But due to reduced haemoglobin count, it was being postponed.After trying out many methods to increase it, last method doctors were suggesting was blood transfusion.In order to avoid it , as per my friend’s advice, who is a doctor, I decided to try Blood Builder tablets.One bottle itself was costing Rs 3000.Since it was available online only in eBay, I ordered for the tablets and paid the full amount.After 3 weeks time, the tablets was couriered to me by BlueDart.When I opened the bottle, made of glass, I was shocked to find it broken and the tablets along with glass pieces were scattered inside the package.I immediately complained with eBay customer care.After making 100 phone calls and fighting with them, atlast after 2 months time, I got my money back.The agony I went through that time is unexplainable.Sometimes we have to depend on online shopping and if this is the outcome, we are the sufferers.
This is a part of the complaint email copy I sent to ebay.
To: dwenig@ebay.com , Facebook@eBay.com , DL-EBAY-IN-GRIEVANCE-OFFICER@ebay.com
Sent: Sat, Sep 24, 2016 at 3: 56 PM
Subject: Amount Rs.5161 - not refunded - even after dead line promised by ebay - claim id - 2276949 - very unprofessional approach