Ebay has a big reputation in the Western countries, but it is still not able to expand its business fully in Eastern Zone. Product availability is not so good and also takes higher rates than other online shopping websites. Delivery service is good and safe, but it had some issues in the past with its delivery service like wrong product, damaged product, etc.
The main problem that is effecting the reputation of Ebay is the collaboration with AliExpress. This is actually increasing the price of a product. This is gathering numerous negative comment. Ebay should definitely think about it. By the way, Ebay is a good service and can be the best with some improvement measures.