Beware of buying from ebay india. Received a fake perfume, the so called ebay guarantee has a long list of product exclusions. At the end you will get to hear that the guarantee doesnt work for your product. Pretty bad customer service(a typical desi customer service), they always misguide you. After calling them 7 times for last 10days and sending 5 messages to ebay customer support and seller
At the end I got the following message.
Dear -,
This is with regards to regards to Claim # 93717 file by you against Seller ID: eseebuying for Item # 200659693071( Jacques Bogart Silver Scent Intense 100ml for men).
As per discussion, we would like to inform you that we are rejecting your claim filed under eBay Gaurantee. As your product is under Non-eligible transactions. Hence we would request you to get in touch with your seller to get your issue resolve.
To know more on eBay Guarantee Programme and to find the Non-eligible transactions you can follow the below mentioned URL:
https://pages.ebay.in/help/ebay-guarantee.html#non eleigible
Your understanding and co-operation is highy appreciated in this matter.