Ebay is worst ever online website in India I know . Jabong Flipkart are the best and I strongly recommend them. I would like you all to know my pain and request you all not to fall in their net. I have purchased a product and didn’t find the product as per description and of very poor quality. I raised my complaint to their Customer support. They denied without proper reasons and asked to contact the seller.
Why should I contact seller when I have not purchased from th seller. No one should purchase anything from them as they don’t guarantee to return the product if you don’t like or find as per description. They write ebay guarantee and made some broad terms & conditions but interprets as per their will only. Customer support is very poor. Takes too much time. No proper escalation mechanism. They even don’t give service request no. if don’t agree. So you can’t escalate(provison for which is there at their site) as for that you need a SR no. which they will not provide if they don’t agree.
Rather they are just a website, they don’t have warehouse or any products. They are just mediators. Their Customer support clearly says that they are only to meet buyer and seller. So want you all to be beware of Ebay and and feel happy with other online traders.