About a month back, I’d ordered a laptop keyboard from the Ebay.in seller laptop_junction. Unfortunately, the keyboard did not fit my laptop as my laptop was 15-inch, whereas the keyboard turned out to be smaller(14 inch). Hence, I wanted the laptop returned and I raised a claim for this:
Claim ID: 681109
PaisaPay ID: 37508614770
Item number: 191166564605
Seller ID: laptop_junction
Date claim opened: 09-10-2014
Ebay cunningly rejected my claim citing their terms & conditions did not cover this and I should be asking the seller instead for the claim.
However, the seller Raju Sharma turns out to be an expert in delaying tactics. First he asks me to return my laptop(I did, at my own courier expense) and asked my bank a/c details. Then he keeps promising that he will transfer the refund to my account. Despite several emails and phone-calls, I haven’t received my refund till date.
I’m awaiting a total refund of Rs. 1305
(995+310 courier charges).
I’m presently feeling that I’ve been duped by ebay.in and don’t feel like recommending this service to any of my acquaintance in future.