I do not agree with the review of Vivek, SN_Nam & manjeet nagi as this was not the case. I guess he is trying to fix someone and not reflecting on the facts.
I recently bought goods worth 18L and I stay at Prestige Shanti Niketan.
I had a great experience interacting with the staff and the manager and they were very helpful.
The product is simply wonderful and is made from wood - surprised how Manjeet could write that its not made from wood.
Manjeet its made from compressed pine wood for your information - I have been using gautier for the last 20 years - I was in Europe prior to this and this is my third experience with Gautier.
Needless to say; I am enjoying my investment and guess what - the products come with a 5 year warrenty - they are manufacturers and not importers like the rest - I visited Stanly, Natuzzi, Evok, Home Town and a few more but found the quality Vs price equation to be best at Ebony Gautier.
I hope my insights help fellow buyers.
Regards
Buddy