I ordered an electric guitar and the seller used ecom express to deliver the product. The seller was great(bajaao.com) but the delivery service was terrible. they took too much time to deliver, kept transporting my package between Delhi and Gurgaon, and when the package arrived, the delivery boy delivered a large fragile box on a scooter, sitting on top of my package! My father got angry at the delivery boy and asked him why he was sitting on a fragile box. the courier said with a pretentious attitude "If you want the package, take it, otherwise leave it". My dad told him to talk properly, and he started abusing my father and even threatened to hit him. my dad took the package and had the colony guards chase him away as he was getting very aggressive and got of his scooter. Would never recommend Ecom Express to anybody. Its absolute Trash