During my recent visit to Chandigarh, visited this mall 2 days. This is not only famous mall in Chandigarh but in north India. This mall needs to be lead all other malls in providing facilities instead of following other malls. Mall is big and always crowded positives are nearly all brand has stores in it and food places are good. Cons are
Lack of sitting space, there are few chairs which is very less compare to the people it attracts. Mall needs to provide good sitting space in all floors.
Lack of free wifi
All food courts and restaurants are in top floor, I understand this is how in other malls also, but this results is top floor is always very crowded, in case something happen there is not adequate emergency exit from top floor.tragedy waiting to happen. Distribute food shops around the floor specially like chillies, grill shop
Lot of traffic near the mall. Develop the Parking away from mall and build fly way bridges from there to different floor, these will serve emergency exits also